At Perfumex, your satisfaction is our priority. If you are not entirely satisfied with your purchase, we're here to help.

1. Returns (30-Day Window) You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be:

• Unused and in the same condition that you received it.

• In the original packaging.

• Accompanied by the receipt or proof of purchase.

2. Refunds Process Once we receive your item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment (PayPal or Credit Card). You will receive the credit within 5-10 business days, depending on your card issuer's policies.

3. Shipping Costs for Returns You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

4. Contact Us for Returns Please email us at ljunhao837@gmail.com before sending any items back to obtain the correct return address and authorization.